What to Expect?
Initial Consultation
You will be required to fill out a consent form with your details at your first consultation. This takes approximately 5 mins. If you book online you will not need to repeat information already given, hence saving you time.
Please wear comfortable clothing and bring a pair of shorts (I can provide a pair if you don't have any). If you are attending a specialist Thoracic Ring Approach consultation please wear a normal bra, no sports bras or racer back bras please.
If applicable to you, please bring the following documentation:
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Any relevant radiology or health reports you have
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Your ACC45 claim number
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Southern Cross insurance membership card
Your initial consultation will consist of a detailed assessment with the aim being to determine the cause of your issue. Once we know this we can discuss your goals and how we will achieve them in a specific timeframe. Further investigations will be ordered and onward referral will be made if deemed necessary.
The duration of your first appointment will be 45-60minutes.
Follow-Up Physiotherapy Sessions
I strive to provide my clients with high quality treatment to achieve their individual goals over 3-4 treatment sessions. This will vary as people will have individual requirements.
Duration of follow-up sessions will vary depending on client preferences and needs. I offer 30, 45 and 60 minute treatment sessions.
For example, a client a client that has suffered from chronic back pain for 2 years and has not been physically active during that time but wants to return to running 10km regularly may benefit from 45/60minute sessions every 2 weeks over a period of 4-6months. This would allow the person time to retrain there movement patterns and build the strength and endurance required for medium distance running again with regular support and guidance from their physiotherapist.
Another example may be an active cricket player, who hurts their lower back in a game and wants to get back to sport ASAP. For this client their treatment program might consist of one 30minute session per week for 3 weeks, followed by a 60minute session at their cricket training ground and/or gym to complete their treatment program and ensure a sustainable return to sport.
Parking
There are 3 client carparks (labelled The Exercise Room) located in the underground car park beside The Exercise Room on Bath Street. To access the car park you will need to call me on 021 085 33283 when you have driven down the car park ramp. I will come down and open the gate for you at the bottom of the ramp with my access card.
This will be a temporary set up until the building engineers set up a login for my clients to access the car park
There is also 30/60/120min free street parking available in the surrounding streets. However this can get very full during work hours (9-5pm).
Cancellation Policy
Please note that I have a 24 hour cancellation policy. If for any reason you cannot make your appointment please let me know via email or text message. A cancellation fee of 50% of the private treatment cost will apply to clients who do not attend appointments with no prior notice.